Two things. We build and licence our own software products — The Stock Room is the first, with The Class Room and Rent Madi in development. And we build software, websites and internal tools for other businesses, using the same engineering we use on our own products.

Licence one if a product already covers most of the job — you are live in days and you pay for software rather than a build. Commission a project when the work is genuinely particular to your business. We will tell you which we think it is on the first call, including when the honest answer is that you do not need us yet.

Products are licensed per business and billed monthly or yearly, with hosting, updates and support included. Project work is quoted as a fixed price against a written scope. Both are exclusive of GST, which is charged at the prevailing rate.

With a conversation about the work you are trying to fix, not a feature list. From there we write down the smallest version that would genuinely help, with a scope, a price and a date, so you can decide with real numbers in front of you.

It depends on scope, and we will not pretend otherwise before seeing yours. What we do commit to is a date in writing before work starts, and telling you early if it is at risk rather than on the day it slips.

Yes. Client work is yours — the source, the repositories and the deployment accounts are handed over at the end of the engagement, and this is written into the agreement before work starts. We keep ownership only of our own pre-existing tools and libraries, which you get a licence to use as part of the deliverable.

You do. Your customers, orders and payments are yours; we hold them on your instructions and can export them for you at any time during the licence, and for an agreed period after it ends. See the privacy policy for how that works in detail.

Usually, yes. Most businesses arrive with a spreadsheet, a book, or an export from something else, and getting that in is part of setting you up rather than an extra project. Send us a sample and we will tell you honestly how clean it is.

You export your data and the licence ends at the term set out in your order form. There is no project write-off hanging over the decision, which is much of the point of licensing rather than commissioning.

We stay on. Fixes, dependency upkeep, monitoring and new work as the business changes — with a named person who already knows how your system is put together, rather than a queue.

No. We are based in Bengaluru and are glad to meet in person when that helps, but the products are used remotely and project work runs perfectly well over calls and email.

Not for project work — the trades we know best shaped our products, but the engineering is the same wherever it points. For the products themselves, tell us what you do: if the shape of the job is close, we will say so, and if it is not, we will say that instead of selling you a poor fit.